1. Overview & Principles
At Clipptabs, we strive to build software that is fast, reliable, and delightful to use. If Clipptabs Pro does not meet your expectations or you experience technical issues that our support team cannot resolve, we provide refunds in accordance with this policy.
2. Monthly Subscriptions ($3.49/mo)
Monthly subscriptions are billed on a recurring monthly cycle. You may cancel your subscription at any time to prevent future billing. Refund requests for the current monthly billing period will be evaluated within 14 Days of the billing date if you have experienced service disruption or technical failure.
3. Annual Subscriptions ($26.99/yr)
Annual subscriptions offer a discounted rate in exchange for a yearly commitment. If you decide that Clipptabs Pro is not right for you within 14 Days of your initial annual purchase or annual renewal, you are eligible for a full refund upon request.
4. Lifetime Purchases & Regional Licenses
Lifetime purchases (standard $49.99 and regional pricing) grant perpetual access to Clipptabs Pro. If you are unsatisfied with your lifetime license or encounter technical incompatibility, you may request a refund within 14 Days of purchase.
5. How to Request a Refund
To initiate a refund request, please follow these steps:
- Send an email to [email protected] with the subject line "Refund Request - [Your Order/Email]".
- Provide your Paddle Order ID / Transaction Reference (found in your email receipt).
- Briefly describe the reason for your request so our engineering team can improve the product.
Our team will review and process eligible requests within 2–3 business days.
6. Payment Processing via Paddle
Because orders are processed by Paddle.com (Merchant of Record), the refund will be credited directly back to your original payment method (credit card, PayPal, or regional method). Depending on your bank, it typically takes 5–10 business days for the refund to reflect on your statement.
7. Contact & Assistance
If you have any questions about billing or refunds, please reach out to us at [email protected] or contact Paddle buyer support directly via your order receipt.