1. Introduction
This Privacy Policy explains how Clipptabs ("Clipptabs", "we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website at https://clipptabs.site or use the Clipptabs browser extension.
We are committed to respecting your privacy. Our core philosophy is to minimize data collection and keep your workspace configuration strictly under your control.
2. Scope & Clear Distinctions
To provide clarity, we distinguish between our distinct operational areas:
- Clipptabs Browser Extension: Operates locally on your device to deliver your new-tab dashboard, bookmarks, and shortcuts.
- Clipptabs Website: Our marketing, informational, and customer support portal.
- Third-Party Payment Processors (Paddle): Merchant of Record handling financial transactions, tax compliance, and billing.
- Infrastructure & Database Providers (Supabase): Secure cloud infrastructure used solely for user authentication and encrypted workspace synchronization for Pro accounts.
3. Information We Collect
A. Information You Provide to Us
- Account Information: When you create an account to enable cloud sync, we collect your email address and authentication credentials (or third-party OAuth identifiers if you choose Google Sign-In).
- Workspace & Configuration Data: Your bookmarks, folder structures, shortcuts, custom labels, layout preferences, and theme choices.
- Customer Support Communications: Content of emails or messages sent to our support channels, including bug reports and feedback.
B. Information Automatically Collected
- Technical & Device Information: Browser type, extension version, and operating system environment to diagnose compatibility and ensure stability.
- Website Analytics: Standard server logs, IP addresses, referring URLs, and basic interaction telemetry on our public marketing website to monitor site performance.
C. Payment & Financial Information
When you purchase a subscription or lifetime license, payments are processed directly by our Merchant of Record, Paddle. Clipptabs does NOT collect, store, or process your credit card numbers, bank details, or CVVs. We only receive a transaction confirmation reference, license key status, and renewal dates.
D. What We Do NOT Collect
We do not monitor, log, or store your browsing history. We do not track which websites you visit outside of your explicit bookmark tiles. We do not sell your personal data or browsing habits to advertisers or data brokers.
4. How We Use Information
We use collected information strictly for the following purposes:
- To provide, maintain, and deliver the Clipptabs workspace functionality.
- To synchronize your bookmarks and preferences across your authorized devices (for cloud sync users).
- To verify Pro subscription and lifetime license entitlements.
- To respond to your inquiries, bug reports, and technical support requests.
- To maintain application security, prevent fraudulent abuse, and ensure high system uptime.
5. Data Storage & Retention
Local Storage: For non-synced accounts, all bookmark and workspace data is saved entirely locally within your browser’s extension storage API (`chrome.storage.local`). If you uninstall the extension without an account, your local data is removed by your browser.
Cloud Synchronization: For registered accounts using multi-device sync, data is retained in our secure Supabase database for as long as your account remains active. You can request deletion of your account and associated synced data at any time.
6. Third-Party Service Providers
We engage reputable third-party service providers to facilitate our services:
- Paddle.com: Payment processing, order management, and global sales tax compliance. Subject to Paddle's privacy policies.
- Supabase: Cloud database and authentication infrastructure. Data is encrypted in transit (TLS/SSL) and at rest.
- Chrome Web Store / Chromium Extensions Ecosystem: Extension distribution and update delivery.
7. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your information against unauthorized access, loss, or alteration. All API traffic between the extension and backend systems occurs over secure HTTPS connections.
8. User Rights & Data Deletion (GDPR / CCPA)
Depending on your jurisdiction (including the European Economic Area, UK, and California), you have rights regarding your personal data:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate information.
- Right to Erasure (Deletion): Request that we permanently delete your account and synced workspace records.
- Right to Data Portability: Export your bookmarks and configurations.
To exercise any of these rights, please contact our privacy officer at [email protected].
9. International Data Transfers
Our cloud infrastructure and third-party vendors operate globally. When data is transferred across international borders, appropriate safeguards (such as standard contractual clauses) are employed to ensure your data receives equivalent protection.
10. Children's Privacy
Clipptabs is not directed toward children under the age of 13 (or under 16 in the European Union). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates occur, we will revise the "Last updated" date at the top of this document. Continued use of Clipptabs after revisions signifies acceptance.
12. Contact Information
If you have questions, feedback, or privacy-related requests regarding this policy, please contact:
Entity: Clipptabs
Privacy Contact: [email protected]
General Support: [email protected]
Mailing Address: Dhaka-1000, Bangladesh